Privacy Policy

AI INNOVARE GROUP S.L.U., with Tax ID (CIF) B56484165, in application of current regulations on the protection of personal data, informs that the personal data collected through the forms on the website https://www.innovaregenetics.com/ are included in specific automated files of users of the services of AI INNOVARE GROUP S.L.U.

The collection and automated processing of personal data are intended to maintain the relationship between the user, purchaser or client, and to carry out information tasks related to the contracted services and the activities of AI INNOVARE GROUP S.L.U. Your personal data will not be shared without your express consent. However, your personal data may be processed by third parties, in particular laboratories or entities that are strictly necessary to fulfil the purpose stated above.

AI INNOVARE GROUP S.L.U. adopts the necessary measures to ensure the security, integrity and confidentiality of the data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

Users may exercise, at any time, the rights of access, objection, rectification and erasure recognised by the GDPR. These rights may be exercised directly by email at info@innovaregenetics.com.

The user declares that all the data provided are true and correct, and undertakes to keep them updated, communicating any changes to AI INNOVARE GROUP S.L.U.

Purpose of processing personal data

Contracted services

In the case of contracting goods or services offered through https://www.innovaregenetics.com/, the purpose of processing personal data is contractual in nature, in which services are provided for the performance of biological or genetic tests or analyses to which the user, client or purchaser has expressly consented.

Genetic data are considered personal data relating to the inherited or acquired genetic characteristics of the user, client or purchaser, obtained from the analysis of one or more biological samples. These may include, but are not limited to: chromosomal analysis, deoxyribonucleic acid (DNA) analysis, ribonucleic acid (RNA) analysis, or any other element that may provide equivalent information.

The user, client or purchaser understands that such data are necessary or useful to obtain genetic information about themselves, which may be relevant for preventive medicine, health status monitoring or possible future medical diagnoses.

In accordance with the provisions of Law 14/2007 of 3 July on Biomedical Research, where applicable, genetic data obtained will be used solely for the purpose of serving as informative tests on genetic diseases, identifying the subject as a carrier of a disease-causing gene, or detecting a predisposition or genetic susceptibility to a disease, with medical or research purposes, genetic counselling when indicated, or for studying interindividual differences in drug response, gene–environment interactions, or the molecular basis of diseases.

The protection of individuals’ rights in the performance of genetic analyses and the processing of genetic personal data will be guaranteed. Genetic analyses will be carried out with criteria of relevance, quality, equity and accessibility.

Additionally, other basic personal data such as full name, tax identification number, address, email and similar will also be used for the management, administration, provision and improvement of the services provided by the company.

Sending requested information

To send information requested via the forms available on https://www.innovaregenetics.com/.

Data retention period

Non-genetic personal data will be kept as long as the contractual relationship with the company is maintained and you do not request their deletion, and during the period for which legal liabilities may arise from the services provided.

Genetic personal data must, by legal mandate, be stored for a minimum of five years from the date they were obtained, after which the data subject may request their erasure.

Legal basis

The processing of your data is carried out under the following legal bases:

• Contractual necessity for the request of information and/or contracting of services with AI INNOVARE GROUP S.L.U., whose terms and conditions will be made available prior to any eventual contracting.
• Explicit consent: free, specific, informed and unambiguous. By providing this Privacy Policy, we ensure you are informed and, if you agree, you may accept it through a clear affirmative action, such as ticking an acceptance box.

If you do not provide us with your data, or do so incorrectly or incompletely, we will not be able to fulfil your request, making it impossible to provide the requested information or to carry out the contracted services.

Recipients

Data will not be communicated to any third parties outside of AI INNOVARE GROUP S.L.U., except under legal obligation.

As data processors, we work with contracted laboratory service providers, who are committed to complying with the regulations on data protection and confidentiality at the time of contracting. These associated laboratories meet all required quality standards and have qualified staff, but will only process your biological sample for the sole purpose of determining the genetic information relevant to the contracted test.

Only duly authorised personnel of AI INNOVARE GROUP S.L.U. will be able to link the biological sample and the information derived from it to your client profile, ensuring that only such authorised staff have access to the relationship between your biological sample, the results obtained and the assigned code. This will also apply in cases where the contracted service consists solely of preparing a genetic report based on genetic data supplied by you.

Data collected through online access

In cases where the user uploads files containing non-genetic personal data to shared hosting servers, AI INNOVARE GROUP S.L.U. is not responsible for the user’s non-compliance with the GDPR.

Data retention in accordance with the LOPDGDD and the LSSI

AI INNOVARE GROUP S.L.U. informs that, as a provider of data hosting services and pursuant to the provisions of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI), it temporarily retains the information strictly necessary to identify the origin of the hosted data and the moment the service provision began.

The retention of such data does not affect the secrecy of communications and may only be used within the framework of a criminal investigation or for the safeguarding of public security, and will be made available to judges, courts or the competent Ministry if required. The communication of data to law enforcement authorities will be carried out in accordance with the applicable personal data protection regulations.

Intellectual property rights

AI INNOVARE GROUP S.L.U. is the holder of all copyrights, intellectual property rights, industrial property rights, know-how and any other rights related to the contents of the website https://www.innovaregenetics.com/ and the services offered therein, as well as to the programs necessary for its operation and related information. The contents of this website may carry a copyright © in favour of its owner.

Reproduction, publication and/or use of the contents of https://www.innovaregenetics.com/, in whole or in part, for purposes other than strictly private, is prohibited without prior written consent.

Intellectual property of the software

In the event that a user is provided with the use of a computer program, application or software, they must respect the intellectual property rights inherent to such software, as well as third-party programs made available by this website, even if they are free or publicly available. AI INNOVARE GROUP S.L.U. holds the exploitation and intellectual property rights necessary for the software.

The user does not acquire any rights or licences by contracting the service over the software required for service provision, nor over the technical information related to service monitoring, except for the rights and licences strictly necessary for the fulfilment of the contracted services and only during their duration.

For any action that exceeds the scope of the contract, the user must obtain prior written authorisation from AI INNOVARE GROUP S.L.U. It is strictly prohibited for the user to access, modify or view the configuration, structure and files of the servers owned by AI INNOVARE GROUP S.L.U. The user assumes civil and criminal liability for any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious actions.

Intellectual property of hosted content

The use of the services provided by AI INNOVARE GROUP S.L.U. contrary to intellectual property legislation is strictly prohibited, including but not limited to:

• Use that is contrary to Spanish law or that infringes third-party rights.
• Publication or transmission of any content which, in the opinion of AI INNOVARE GROUP S.L.U., is violent, obscene, abusive, illegal, racist, xenophobic or defamatory.
• Distribution of cracks, software serial numbers, or any other content that infringes the intellectual property rights of third parties.
• Collection and/or use of other users’ personal data without their express consent or in violation of Regulation (EU) 2016/679 (GDPR).
• Use of the domain’s mail server or email addresses to send unsolicited bulk email (spam).

The user is fully responsible for the content of their website, the information transmitted and stored, hyperlinks, third-party claims, and legal actions related to intellectual property, third-party rights and child protection. The user is also responsible for complying with applicable laws and regulations, as well as rules concerning the functioning of online services, electronic commerce, copyright, maintenance of public order, and universal principles of internet use.

The user shall indemnify AI INNOVARE GROUP S.L.U. for any expenses incurred as a result of being held liable in any case attributable to the user, including legal defence costs and attorney’s fees, even in the event of a non-final court decision.

Protection of hosted information

AI INNOVARE GROUP S.L.U. performs backups of content hosted on its servers. However, it is not responsible for the loss or accidental deletion of data by users. Nor does it guarantee the complete restoration of data deleted by users, as such data may have been removed and/or modified during the period between the last backup and the deletion.

The services offered, except for specific backup services, do not include the restoration of content stored in backups made by AI INNOVARE GROUP S.L.U. when the data loss is attributable to the user. In such cases, a fee will be determined based on the complexity and volume of the recovery, subject to prior acceptance by the user.

Commercial communications

In accordance with the LSSI, AI INNOVARE GROUP S.L.U. will not send advertising or promotional communications by email or other equivalent electronic communication means unless they have been previously requested or expressly authorised by the recipients.

In the case of users with whom a prior contractual relationship exists, AI INNOVARE GROUP S.L.U. is authorised to send commercial communications regarding products or services similar to those initially contracted with the client. In any case, the user, upon proof of identity, may request to stop receiving further commercial information through the company’s customer service channels.